Conflict Management

A practical 3 hour workshop, focussing on dealing with and resolving conflict in the workplace.

• Personal Conflict Management Assessment

• Conflict Management Styles Menu

• The Conflict Intensity Spectrum

• The Meta – Mirror Exercise

• Conflict Resolution Skill – Advanced Listening

• Negotiation Techniques

• Mediation – dealing with conflict in the workplace

• The Eight Paths to Conflict Resolution

Conflict Management jigsaw pieces